In addition to the demands that stores always stay open, the commission cited other fundamental problems with the industry’s business model, including misleading recruiting practices and forcing store owners to stock more merchandise than they could sell. It warned companies not to abuse their power over franchisees and suggested that they may have run afoul of the country’s antimonopoly laws. In 2020, Japan’s Fair Trade Commission issued a blistering report on the convenience store industry’s business practices. It ultimately revoked his franchise, a decision it said it had made after numerous customer complaints and disparaging remarks posted by Mr. Matsumoto, 7-Eleven hired private investigators to keep tabs on his business. Matsumoto’s decision set off a yearslong - and sometimes surprisingly petty - battle of attrition with the company. But standing up to one of the most powerful and ubiquitous corporations in Japan made him a celebrity and exposed the inner workings of an industry that had long been celebrated as a model of efficiency. It was a seemingly small act of rebellion. Yakuza on the Field: As Japan’s iconic gangster group faces a changed world and a waning appeal, a softball team is helping former members build a new life.Economic Growth: After more than two years under some of the world’s tightest border controls, tourist spots in Japan are packed.Instead, it attracted an unexpected demographic: absentee students. A Video-Gaming School: Japan’s first e-sports high school thought it would turn out pro gamers.A Corruption Scandal: Japan’s prosecutors accused Dentsu, an advertising company that was one of the driving forces behind the 2020 Tokyo Olympics, of conspiring to evade the public bidding process leading up to the Games.“It would have been better if we’d gotten a good result, but the push to shorten hours is going to keep moving forward,” he said. Matsumoto said that he was sorry to have let his supporters down, but that he intended to fight on and appeal the ruling. Matsumoto to immediately hand his store in the Osaka suburbs, which he opened in 2012, over to the company and pay around $845,000 in estimated damages for lost business.Īfter the ruling, Mr. His struggle has become a rallying point for thousands of convenience store owners across the country who have bristled against the company’s rigid control of their franchises, hoping that a victory would help them win a measure of independence.īut on Thursday afternoon, a judge ordered Mr. Matsumoto has spent the last two and a half years fighting in court for control of a 7-Eleven store that the company forced out of business after he refused to operate it 24 hours a day, seven days a week. and 7-eleven.OSAKA, Japan - Mitoshi Matsumoto, the man who has waged a David-and-Goliath campaign against the Japanese convenience store giant 7-Eleven, stood in front of a roomful of the company’s franchisees on Thursday, bowed deeply and apologized. The data presented on this page does not represent the view of 7-Eleven and its employees or that of Zippia.ħ-Eleven may also be known as or be related to 7 Eleven, 7-Eleven, 7-Eleven Inc, 7-Eleven, Inc. None of the information on this page has been provided or approved by 7-Eleven. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. The employee data is based on information from people who have self-reported their past or current employments at 7-Eleven. Zippia gives an in-depth look into the details of 7-Eleven, including salaries, political affiliations, employee data, and more, in order to inform job seekers about 7-Eleven.
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